Contact

WPS Health Insurance Contact Information


Address

1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190
View the Madison campus map

Send a private, protected message!

WPS offers a secure way for you to send us any questions you might have, including those related to your health or customer account. To access secure messaging, log in to your online account. Register now if you don’t have an account.

Looking for a different line of business?

Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.

Need assistance choosing or signing up for a health plan? Contact us based on the type of plan you’re interested in.

Individual health plan

800-332-1398
WPSIndividualSales@wpsic.com

Medicare supplement plan

WI: 800-236-1448
IA: 800-332-1406
MI: 866-841-6573
Other states: 800-748-0582

Medicare prescription drug plan

800-731-0459

Small group health plan

800-332-1398
small.group.quotes@wpsic.com

Large/self-funded group health plan

866-297-4977
employer.solutions@wpsic.com

Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.

Already a customer?

For help with benefits, plan changes, claims, finding a doctor, or other questions, call the number on your customer ID card.
If you do not have your ID card, please contact us at:
888-915-4001
Fax: 608-223-3639

Mail your claims to:

WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121

Medicare supplement plan

WI: 888-253-2694
All other states: 888-915-5108

Medicare prescription drug plan

800-944-2656
WPSpdp@wpsic.com

Customer Service

800-765-4977
Monday–Friday, 7:30 a.m.–5 p.m. (CT)
Fax: 608-223-3626

Correspondence (Medical records, notes, etc.)

Wisconsin Physicians Insurance
P.O. Box 8190
Madison, WI 53708-8190

EDI (Electronic Data Interchange)

800-782-2680 (option 1)
Monday–Friday, 7:55 a.m.–4:30 p.m. (CT)
Visit our EDI Resource Center for more detailed contact information.

Employee health

800-798-8914 (WPS group ONLY)
Fax: 608-226-2668

Integrated Care Management

800-333-5003
Fax (prior authorization): 608-226-4777

Paper Claims and Corrected Claims

WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121

To become a WPS Preferred Provider:

Chiropractic providers only: call 952-225-5732

Protected health information

WPSprivacyofficer@wpsic.com

Provider Appeals

WPS Health Solutions
P.O. Box 7062
Madison, WI 53707

Provider Relations

920-490-6903
Fax: 608-977-9939

Eligibility and Billing

888-915-5618

Questions about the website or data dashboard

888-915-5477
Monday–Friday, 8 a.m.–4 p.m. (CT)
Please be at your computer when you call.

Welcome! If you are interested in more information about becoming a supplier for WPS Health Insurance, please email Jeffrey.Gilbert@wpsic.com. We look forward to meeting you.
Download the WPS supplier policy

   

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