Provider Resources

Provider Portal FAQs Resources



Provider Portal FAQs


Please refer to the patient's WPS ID card for the correct product name and logo.

WPS Health Insurance WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121
FAX: 608-327-6332 (do not include cover sheet)
WPS Health Plan WPS Health Plan
P.O. Box 21352
Eagan, MN 55121
FAX: 608-327-6332 (do not include cover sheet)
Bureau of Children’s Services CLTS Waiver
c/o WPS Health Insurance
P.O. Box 211597
Eagan, MN 55121
FAX: 608-327-6332 (do not include cover sheet)
Wisconsin Family Care
c/o WPS Health Insurance
P.O. Box 211595
Eagan, MN 55121
FAX: 608-327-6332 (do not include cover sheet)

Log in to your provider portal, click on the Patient Eligibility link on the left navigation area, and then click the link for Patient Eligibility Search. Use the Patient Eligibility Search option to search for a customer using the customer number and date of birth OR the customer first name and/or last name and date of birth.

  • Minimum of nine characters
  • Maximum of 20 characters
  • Must contain at least one uppercase character
  • Must contain at least one lowercase character
  • Must contain at least one number
  • Must contain at least one of the following special characters (no other special characters are allowed):
    • – (dash)
    • $ (dollar sign)
    • # (pound)
    • & (ampersand)
    • _ (underscore)
    • % (percent)
  • Please contact your MCO or CWA for authorization details
  • The Authorization/Referrals tab in the dashboard does not apply to Family Care or CLTS providers
    • Please contact your MCO or CWA
  • Questions regarding member/participant eligibility need to be directed to your MCO or CWA

   

Need to check if a provider is in our network?