WPS Group Health Insurance Customer

To reach customer service, please call the number on your WPS ID card.

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Log in to your customer account

If your group customer ID card has one of the following logos, log in here:

WPS HI
WPS HP

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Customer Account Guides

If your group customer ID card has one of the following logos, log in here:

WPS ASO Auxiant
WPS Administrative Services Auxiant
WPS Administrative Services Powered by Auxiant


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Customer Account Guides

WPS is changing how copays are applied in certain situations, beginning with services provided on or after Jan. 1, 2023. When a nurse practitioner or physician assistant is acting in a specialist role, we will apply the copay for specialists if it is different from that applied to primary care. This may result in a change in how your copay has been assigned in the past; however, this action is correct according to the customer’s benefit plan. Please contact our call center with any questions.

Active&Fit

Fitness program is not part of the insurance policy and is offered at no additional charge. This program is subject to contract renewal and can be changed or discontinued at any time. If you think an employee might be unable to meet a standard for a reward under this wellness program, the employee might qualify for an opportunity to earn the same reward by different means.

WPS is dedicated to top-quality coverage and friendly customer service you can depend on for fewer hassles.

Register for your online account, log in, and begin taking charge of your health coverage. Your account gives you easy access to your claims and information about your health plan.

Log in to your secure account anytime to:

  • Access your Explanations of Benefits (EOBs) and policy materials
  • Check your claims processing status
  • Find an in-network provider
  • Verify plan benefits
  • Check your deductible

Keep up with WPS communications

Want to make it easier to communicate with a case management nurse on programs available to you at no cost? Opt-in for text messaging from our case managers.


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