iExchange® Overview

What is iExchange?

iExchange is a program offered by Arise Health Plan that allows your clinical staff to submit prior approval requests for inpatient and outpatient services electronically to Arise using the Internet.

Some of the benefits of iExchange include:

  • Direct electronic submission
  • Immediate feedback from Arise
  • Assignment of a Request ID number
  • Monitoring the status of the request
  • Communication with Arise staff through iExchange
  • Alerts when the case has been updated
  • Ability to attach documents
  • Printable requests/approvals for the provider

By giving contracted Providers access to iExchange web, we hope to improve communication and collaboration with our provider community. Your staff will be able to see the benefits of automating what is now a manual process. We look forward to working with you and your staff.