Case Management that’s centered on you.
Your needs. Your care. Our support.
Your health needs are personal. So is the support you get from our Case Management team. Your personal Case Manager takes the time to understand your health challenges and helps you navigate each step in your journey to getting back to living life.
Your Case Manager is focused on helping you:
- Coordinate provider care and communication
- Find helpful resources and services
- Navigate complex healthcare systems
- Advocate for your needs
- Reach your healthcare goals
- Find possible healthcare savings
How does Case Management work?
It starts with understanding you—your health, your goals and what matters most. Your Case Manager works with you and your care team to coordinate care, help you understand treatment options, manage insurance details and connect with the right resources at the right time.
Easy steps to getting support.
After a hospitalization or illness, a WPS Case Manager may contact you by phone and mail to offer support.
Call 800-333-5003 and ask to speak with a Case Manager. We’re just a phone call away.
- Talk through your health concerns and answer your questions
- Help you understand your options so you can make informed decisions
- Connect you with helpful information and resources based on your needs
- Support you along the way as you work toward better health
Your privacy matters. All conversations with your Case Manager are confidential and your personal information will be protected.
What if you need a new treatment or procedure?
Nurse Navigation can help you find your way forward.
When you’re facing a specific healthcare need, decision or new treatment, you may have a lot of questions. Where do you go? What should you expect? What should you ask your doctor? Having a Nurse Navigator in your corner who works in the system can make the experience feel a little less overwhelming.
Note: Do not include protected health information in your email.