Customer Resources

Pharmacy Information

Prescription Program

Our Prescription Drug Program Policy includes how the formulary is developed and maintained, the prior authorization program, how to pursue an exception, and information on generic substitution and quantity limits. It can be accessed here.

Prescription Drugs

If your plan includes prescription drug benefits from Express Scripts, access your personal prescription information via the Express Scripts website or mobile app.

To register:

  • Go to and select Register Now or download the Express Scripts Mobile App for free from your mobile device’s app store and select Register Now
  • Complete the information requested, including personal information and customer ID number, create your user name and password, and add security information in case you ever forget your password
  • Click Register Now and you’re registered
  • On the final page, you can set preferences now (including the option to share your prescription information with other adult members of your household (aged 18+) covered under your prescription drug plan) or later in My Account on
  • Click Continue

Once registered, you'll be able to order prescriptions and check the status of your order, have prescriptions delivered to your home if you have a home delivery benefit, price and compare brand-name and generic medications, and access valuable health and medication information.

  • Go to the Express Scripts Gateway. Make sure your plan includes prescription drug benefits from Express Scripts before you continue. If you are unsure, check with your plan administrator.
  • If you're looking for WPS MedicareRx Plan (Medicare Part D) information, please visit the WPS MedicareRx Plan site area.

Here are some things to keep in mind about prescription drugs

WPS Drug Prior Authorization list
If your drug appears on this list, you and your provider will need to get an approved prior authorization from us. The contact information for a prior authorization can be found on the prior authorization list.

2020 Large Group Formulary
2019 Large Group Formulary
2020 Individual and Small Group Formulary
2019 Individual and Small Group Formulary
2020 Short-Term Health Plan Formulary
2019 Short-Term Health Plan Formulary
This document provides a list of drugs that are preferred by your WPS health plan. Drugs are listed alphabetically by drug category and name.
Specialty Drug Criteria
This document contains the general criteria and references used to make coverage determinations for specialty drugs.


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