1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190
View the Madison campus map
WPS offers a secure way for you to send us any questions you might have, including those related to your health or customer account. To access secure messaging, log in to your online account. Register now if you don’t have an account.
Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.
Need assistance choosing or signing up for a health plan? Contact us based on the type of plan you’re interested in.
Medicare supplement plan
WI: 800-236-1448
IL: 800-221-5319
FL: 800-221-5696
Other states: 800-236-8809
Insurance Individual health plan
WPS Health Insurance: 800-332-1398
WPSIndividualSales@wpsic.com
Medicare prescription drug plan
800-731-0459
WPS Medicare agent sales support
800-748-0582
MedicareAgent@wpsic.com
Short-term health plan
800-332-0893
WPSIndividualSales@wpsic.com
Small group health plan
800-332-1398
small.group.quotes@wpsic.com
Large/self-funded group health plan
866-297-4977
employer.solutions@wpsic.com
Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.
888-915-4001
Mail your claims to:
WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121
888-711-1444
Mail your claims to:
WPS Health Plan
P.O. Box 21352
Eagan, MN 55121
Medicare supplement plan
WI: 888-253-2694
All other states: 888-915-5108
Medicare prescription drug plan
800-944-2656
WPSpdp@wpsic.com
Attention providers:
The contact information on this page is for the WPS Health Insurance/WPS Health Plan commercial insurance division. Please see below for the correct website based on your inquiry.
Paper Claims and Corrected Claims
Aspirus Arise
P.O. Box 21684
Eagan, MN 55121
Children’s Long-Term Support (CLTS) Waiver Program
c/o WPS Health Insurance
P.O. Box 211597
Eagan, MN 55121
Family Care
c/o WPS Health Insurance
P.O. Box 211595
Eagan, MN 55121
UCare
P.O. Box 211522
Eagan, MN 55121
WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121
WPS Health Plan
P.O. Box 21352
Eagan, MN 55121
Additional Contact Information
Correspondence (medical records, notes, etc.)
Wisconsin Physicians Insurance
P.O. Box 8190
Madison, WI 53708-8190
Customer Service: claims status, eligibility, etc.
800-765-4977
Monday–Friday, 7:30 a.m.–5 p.m. (CT)
Fax: 608-223-3626
EDI (Electronic Data Interchange)
800-782-2680 (option 1)
Monday–Friday, 7:55 a.m.–4:30 p.m. (CT)
Visit our EDI Resource Center for more detailed contact information.
iExchange
Integrated Care Management
800-333-5003
Fax (prior authorization): 608-226-4777
Protected health information
WPS Health Insurance/WPS Health Plan Provider Data
GBNetworkDevelopmentDept@wpsic.com
Fax: 920-490-6923
Provider Appeals
P.O. Box 7062
Madison, WI 53707-7062
WPS Health Insurance/WPS Health Plan Credentialing
ProviderCredentialing@wpsic.com
Fax: 920-490-6955 or 608-221-5479
To become a preferred/participating provider, please click on the link below. Then click on the New Provider Request dropdown menu, choose How to Become a WPS Provider, and follow the prompts.
Become a preferred/participating provider
If you are a chiropractic provider interested in joining our network, please contact Magellan Healthcare.
952-225-5732
Eligibility and Billing
888-915-5618
Questions about the website or data dashboard
888-915-5477
Monday–Friday, 8 a.m.–4 p.m. (CT)
Please be at your computer when you call.
