1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190
View the Madison campus map
WPS offers a secure way for you to send us any questions you might have, including those related to your health or customer account. To access secure messaging, log in to your online account. Register now if you don’t have an account.
Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.
Need assistance choosing or signing up for a health plan? Contact us based on the type of plan you’re interested in.
Individual health plan
800-332-1398
WPSIndividualSales@wpsic.com
Medicare supplement plan
WI: 800-236-1448
IA: 800-332-1406
MI: 866-841-6573
Other states: 800-748-0582
Medicare prescription drug plan
800-731-0459
Short-term health plan
800-332-0893
WPSIndividualSales@wpsic.com
Small group health plan
800-332-1398
small.group.quotes@wpsic.com
Large/self-funded group health plan
866-297-4977
employer.solutions@wpsic.com
Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.
For help with benefits, plan changes, claims, finding a doctor, or other questions, call the number on your customer ID card.
If you do not have your ID card, please contact us at:
888-915-4001
Fax: 608-223-3639
Mail your claims to:
WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121
Medicare supplement plan
WI: 888-253-2694
All other states: 888-915-5108
Medicare prescription drug plan
800-944-2656
WPSpdp@wpsic.com
Attention TRICARE East providers:
The contact information on this page is for the WPS Health Insurance commercial insurance division. Please visit this TRICARE customer service page for TriCare East contact information.
Customer Service
800-765-4977
Monday–Friday, 7:30 a.m.–5 p.m. (CT)
Fax: 608-223-3626
Correspondence (Medical records, notes, etc.)
Wisconsin Physicians Insurance
P.O. Box 8190
Madison, WI 53708-8190
EDI (Electronic Data Interchange)
800-782-2680 (option 1)
Monday–Friday, 7:55 a.m.–4:30 p.m. (CT)
Visit our EDI Resource Center for more detailed contact information.
Employee health
800-798-8914 (WPS group ONLY)
Fax: 608-226-2668
iExchange
Integrated Care Management
800-333-5003
Fax (prior authorization): 608-226-4777
Paper Claims and Corrected Claims
WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121
To become a WPS Preferred Provider:
Chiropractic providers only: call 952-225-5732
Protected health information
Provider Relations
P.O. Box 11625
Green Bay, WI 54307
920-490-6903
Fax: 608-977-9940
To reach our other lines of business:
Eligibility and Billing
888-915-5618
Questions about the website or data dashboard
888-915-5477
Monday–Friday, 8 a.m.–4 p.m. (CT)
Please be at your computer when you call.