iExchange^®

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iExchange^® makes prior authorizations faster

WPS offers a FREE online service for providers to speed up prior authorization requests: iExchange. This online portal lets you electronically submit prior authorization requests for inpatient and outpatient services directly to WPS 24 hours a day, seven days a week. iExchange also offers the ability to attach medical records to the request, which expedites review time.

Benefits

• Direct, electronic submission that is secure, traceable, and less hassle than fax, paper, or phone
• Easy monitoring of request status
• Attach medical records to iExchange cases
• Convenient communication with WPS team through iExchange web portal

iExchange offers quick turnaround times on cases, which your patients will love! Requests that are submitted electronically can be completed quickly, thanks to the administrative efficiencies of iExchange. To maximize this turnaround speed, please remind your team to include their name and contact information so we can process cases promptly.

Interested in additional training or have questions? If you or your employees would like more training, we are happy to coordinate training sessions. Please email iExchange@wpsic.com to get started.

Helpful Information

• iExchange for Prior Authorization Requests
• How to Attach Documents
• Aerial iExchange Overview
• Aerial iExchange Provider Administration
• Aerial iExchange New Inpatient Request
• Aerial iExchange New Other Requests