Provider Resources

Provider Resources

Help Desk Closures

In order to ensure high quality and consistency in the service we provide, our EDI lines are closed for training from 7:30 a.m. to 3:30 p.m. CT on the third Friday of every month. Representatives handling calls for EDI will be unavailable during these closures.

WPS EDI will also be closed in observance of the following holidays:

  • Good Friday
  • Memorial Day
  • Independence Day and the following day
  • Labor Day
  • Thanksgiving and the following day
  • Christmas Eve
  • Christmas Day
  • New Year’s Day

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