×

Provider Resources

Tools and Software EDI



Provider Navigation

Tools and Software

Password Requirements for WPS Community Manager, Gateway Express, and MFT

To meet WPS corporate and federal security mandates, the following password policies are in place:

  • Passwords expire every 60 days.
  • All passwords must be at least 15 characters.
  • All passwords must contain at least one UPPERCASE letter.
  • All passwords must contain at least one lowercase letter.
  • All passwords must contain at least one number.
  • All passwords must contain at least one special character (,!@#$%^&*()_+|~-=\`{}[]:";'<>?,./).
  • You must change your password before it expires.
  • Passwords cannot be changed more than one time within a 24-hour period.
  • 24 passwords are "remembered" and cannot be reused until 24 others have been utilized.
  • Account is locked after 3 unsuccessful login attempts within 60 minutes. The account will remain locked for 180 minutes.
WPS Community Manager allows your office to self-register for EDI and self-manage your account details. Once registered, you have the ability to assign additional users from your company, add or change contact names and email addresses, and reset passwords. Your account also allows you to determine which transactions you'll be submitting and/or receiving, and for which WPS lines of business.

WPS Gateway Express allows your office to transmit and receive EDI data over a secure connection. WPS Gateway Express allows you to view your EDI transaction history, including which claim files you’ve previously submitted and which electronic remittance files you’ve previously received.

   

Need to check if a provider is in our network?