WPS System Alert–Resolved

WPS had an issue impacting the submission files, both batch and real-time formats, via WPS Community Manager. The issue has now been resolved and connectivity is restored.

WPS Secure EDI Gateway Unavailable Until Further Notice—UPDATE: Friday, Dec. 11, 2020

WPS Secure EDI Gateway is now available for your use. We appreciate your patience during this time and apologize for any inconvenience this may have caused.

Attention: Medicare GHA J5N, J5A, J8A, J8B

WPS EDI has an unscheduled production delay that started about 2:45 a.m. CT on Tuesday, October 13, 2020. This affected trading partners for Medicare lines of business. This impacts all connectivity’s through BBS, Secure-edi and Gateway EDI. Transactions including 999s and 277CAs are now on hold. We will provide an update as soon as we can. We appreciate your patience and apologize for any inconvenience this may have caused.

Attention: Trading Partners

An issue was discovered following the October systems release installed Friday, Oct. 2, at 5 p.m. EDI claim files larger than 1.6 MB are being rejected by the Combined Common Edits/Enhancements Module (CCEM). This rejection prevents 277CA generation, and the 837-claim file will not get loaded to our backend system for adjudication. This issue has been reported to the Shared System Maintainer; there is no ETA for resolution at this time.

Please do not resend any files that did not generate a 277CA after 5 p.m. on Friday, Oct. 2. Those files will be processed with the original receipt date after the issue has been resolved.

Until the issue has been fixed, please send files that are less than 1.6 MB in size to receive a 277CA acknowledgement.

We apologize for any inconvenience this may have caused.