Provider Resources

Firewall and Compatibility

Firewall and Compatibility

If you experience system access issues and WPS Community Manager pages do not load correctly, please ensure that your ISP or network service vendor does not have firewall policies that block the following ports by default:

  • 16811 for Community Manager registration and self-service
  • 16705 for one-way SOAP (real-time) authentication
  • 16707 for two-way SOAP (real-time) authentication
  • 22 for SSHFTP file transfer

Browser Compatibility: While WPS Community Manager supports various web browsers, it has been our experience that using Internet Explorer (IE) may not provide a full level of performance for this application. We have experienced better performance using browsers such as Chrome, Firefox, and Safari. We suggest you try using several different browsers to find the highest level of performance.

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