WPS Health Insurance Contact Information


1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190
View the Madison campus map

Send a private, protected message!

WPS offers a secure way for you to send us any questions you might have, including those related to your health or customer account. To access secure messaging, log in to your online account. Register now if you don’t have an account.

Looking for a different line of business?

Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.

Need assistance choosing or signing up for a health plan? Contact us based on the type of plan you’re interested in.

Individual health plan


Medicare supplement plan

WI: 800-236-1448
IL: 800-221-5319
FL: 800-221-5696
Other states: 800-236-8809

Medicare prescription drug plan


WPS Medicare agent sales support


Short-term health plan


Small group health plan


Large/self-funded group health plan


Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.

Already a customer?

For help with benefits, plan changes, claims, finding a doctor, or other questions, call the number on your customer ID card.
If you do not have your ID card, please contact us at:
Fax: 608-223-3639

Mail your claims to:

WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121

Medicare supplement plan

WI: 888-253-2694
All other states: 888-915-5108

Medicare prescription drug plan


Customer Service

Monday–Friday, 7:30 a.m.–5 p.m. (CT)
Fax: 608-223-3626

Correspondence (Medical records, notes, etc.)

Wisconsin Physicians Insurance
P.O. Box 8190
Madison, WI 53708-8190

EDI (Electronic Data Interchange)

800-782-2680 (option 1)
Monday–Friday, 7:55 a.m.–4:30 p.m. (CT)
Visit our EDI Resource Center for more detailed contact information.

Employee health

800-798-8914 (WPS group ONLY)
Fax: 608-226-2668

Integrated Care Management

Fax (prior authorization): 608-226-4777

Paper Claims and Corrected Claims

WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121

To become a WPS Preferred Provider:

Chiropractic providers only: call 952-225-5732

Protected health information

Provider Appeals

P.O. Box 11625
Green Bay, WI 54307
Fax: 920-490-6923

Eligibility and Billing


Questions about the website or data dashboard

Monday–Friday, 8 a.m.–4 p.m. (CT)
Please be at your computer when you call.

Welcome! If you are interested in more information about becoming a supplier for WPS Health Insurance, please email We look forward to talking with you.
Download the WPS Health Solutions Small Business Subcontracting Program Policy


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