Contact

WPS Health Insurance Contact Information


Address

1717 W. Broadway
P.O. Box 8190
Madison, WI 53708-8190
View the Madison campus map

Send a private, protected message!

WPS offers a secure way for you to send us any questions you might have, including those related to your health or customer account. To access secure messaging, log in to your online account. Register now if you don’t have an account.

Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.

Need assistance choosing or signing up for a health plan? Contact us based on the type of plan you’re interested in.

Medicare supplement plan

WI: 800-236-1448
IL: 800-221-5319
FL: 800-221-5696
Other states: 800-236-8809

Individual health insurance plan

WPS Health Insurance: 800-332-1398
WPSIndividualSales@wpsic.com

Medicare prescription drug plan

800-731-0459

WPS Medicare agent sales support

800-748-0582
MedicareAgent@wpsic.com

Short-term health plan

800-332-0893
WPSIndividualSales@wpsic.com

Small group health plan

800-332-1398
small.group.quotes@wpsic.com

Large/self-funded group health plan

866-297-4977
employer.solutions@wpsic.com

Monday–Friday, 7:30 a.m.–5 p.m. (CT), unless otherwise noted.

Already a customer?

To reach customer service, please call the number on your WPS ID card. If you are not a current customer or do not have your ID card, please use the contact information for your plan listed below.

WPS Health Insurance logo

Group and individual plans

888-915-4001

Mail your claims to:

WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121

WPS Health Plan logo

Group and individual plans

888-711-1444

Mail your claims to:

WPS Health Plan
P.O. Box 21352
Eagan, MN 55121

WPS Health Insurance logo

Medicare supplement plan

WI: 888-253-2694
All other states: 888-915-5108

Mail your claims to:

WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121

WPS Health Insurance logo

Medicare prescription drug plan

800-944-2656
WPSpdp@wpsic.com

WPS Administrative Services ASO logo

WPS Health Insurance
Administrative Services Only

888-950-0060

Mail your claims to:

WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121

WPS Health Plan Administrative Services logo

WPS Health Plan
Administrative Services Only

888-915-2499

Mail your claims to:

WPS Health Plan
P.O. Box 21352
Eagan, MN 55121

EPIC Specialty Benefits logo

Medicare supplement plan

FL: 888-527-0590
All other states: 888-915-5108

Mail your claims to:

The EPIC Life Insurance Company
P.O. Box 21341
Eagan, MN 55121

Looking for a different line of business?

Paper Claims and Corrected Claims

Aspirus Arise
P.O. Box 21684
Eagan, MN 55121

Children’s Long-Term Support (CLTS) Waiver Program
c/o WPS Health Insurance
P.O. Box 211597
Eagan, MN 55121

The EPIC Life Insurance Company®
P.O. Box 21341
Eagan, MN 55121

Family Care
c/o WPS Health Insurance
P.O. Box 211595
Eagan, MN 55121

UCare
P.O. Box 211522
Eagan, MN 55121

WPS Health Insurance®
P.O. Box 21341
Eagan, MN 55121

WPS Health Plan®
P.O. Box 21352
Eagan, MN 55121

WPS Administrative Services
WPS Health Insurance
P.O. Box 21341
Eagan, MN 55121

WPS Administrative Services
WPS Health Plan
P.O. Box 21352
Eagan, MN 55121


Additional Contact Information

Correspondence (medical records, notes, etc.)

Wisconsin Physicians Insurance
P.O. Box 8190
Madison, WI 53708-8190

EDI (Electronic Data Interchange)

800-782-2680 (option 1)
Monday–Friday, 7:55 a.m.–4:30 p.m. (CT)
Visit our EDI Resource Center for more detailed contact information.

Integrated Care Management

800-333-5003
Fax (prior authorization): 608-226-4777

Protected health information

WPSprivacyofficer@wpsic.com


WPS Health Insurance/WPS Health Plan Provider Data

GBNetworkDevelopmentDept@wpsic.com
Fax: 920-490-6923

Provider Appeals

P.O. Box 7062
Madison, WI 53707-7062

Fax: 608-327-6337


WPS Health Insurance/WPS Health Plan Credentialing

ProviderCredentialing@wpsic.com
Fax: 920-490-6955 or 608-221-5479

To become a preferred/participating provider, please click on the link below. Then click on the New Provider Request dropdown menu, choose How to Become a WPS Provider, and follow the prompts.

Become a preferred/participating provider

If you are a chiropractic provider interested in joining our network, please contact Magellan Healthcare.

952-225-5732

Contact your WPS Account Manager for questions for groups that have plans through our WPS Powered by Auxiant partnership. For all others, please see below.

Eligibility and Billing

888-915-5618

Questions about the website or data dashboard

888-915-5477
Monday–Friday, 8 a.m.–4 p.m. (CT)
Please be at your computer when you call.

Welcome! If you are interested in more information about becoming a supplier for WPS Health Insurance, please email procurement@wpsic.com. We look forward to talking with you.
Download the WPS Health Solutions Small Business Subcontracting Program Policy

   

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