Attention:
We are experiencing very high call volumes related to a notification that was previously sent to Medicare trading partners. If you are calling regarding the notification for the Medicare EDI Gateway transition to Business Connect, we would like to clarify this transition only impacts the following Jurisdictions: MAC J5, MAC J8, and MAC J5 National Medicare EDI Gateway Users. This does not affect DDE nor any other non-WPS MAC jurisdictions. If you received notification you may be involved in this transition but are not part of these previously mentioned jurisdictions, you are not impacted and no further action is required. Thank you.
For questions about online registration, password resets, how to login, missing files or any other technical concerns:
800-782-2680, option 1
Monday–Friday, 7:55 a.m.–4:30 p.m. CT
For questions about EDI enrollment for claims submission, electronic remittance, and electronic funds transfer:
800-782-2680, option 2
Monday–Friday, 7:55 a.m.–4:30 p.m. CT
608-223-3824
Email EDI
Hotline (toll-free)
866-518-3285 (say EDI or press 1)
Monday–Friday, 7 a.m.–5 p.m. CT
Hotline (toll-free)
866-234-7331 (say EDI or press 1)
Monday–Friday, 8 a.m.–5 p.m. ET
608-223-3824
Email Part A
Email Part B
