Electronic Data Interchange (EDI)
Contact EDI
Contact Information
EDI Help Desk (toll-free)
For assistance with EDI online registration, accessing EDI applications, locating missing electronic files or addressing other technical EDI-related issues:
WPS Government Services: TRICARE For Life and TRICARE Overseas
- Monday–Friday, 7:55 a.m.–4:30 p.m. CT
- 800-782-2680
- Fax: 608-223-3824
- Email EDI
- TRICARE For Life
- TRICARE Overseas
WPS Health Plan
- Monday–Friday, 7:55 a.m.–4:30 p.m. CT
- 800-782-2690
- Fax: 608-223-3824
- Email EDI
- Family Care
- Medicare Supplement
- Individual & Family
- Short-Term
- Group Health
- ASO
WPS Government Services: Medicare Jurisdiction 5
MAC J5 (IA, KS, MO & NE) / J5 National A
- Monday–Friday, 7:00 a.m.–5:00 p.m. CT
- 866-518-3285 (say EDI or press 1)
- Fax: 608-223-3824
- Email Part A
- Email Part B
WPS Government Services: Medicare Jurisdiction 8
MAC J8 (MI & IN)
- Monday–Friday, 8:00 a.m.–5:00 p.m. ET
- 866-234-7331 (say EDI or press 1)
- Fax: 608-223-3824
- Email Part A
- Email Part B
Direct Data Entry (DDE) Help Desk (toll-free)
WPS Government Services: Medicare Jurisdiction 8
MAC J8 (MI & IN)
Password resets and navigating the DDE online system:
- Monday–Friday, 8:00 a.m.–5:30 p.m. ET
- 866-580-5986
Inquiries and support regarding DDE connectivity:
WPS Government Services: Medicare Jurisdiction 5
MAC J5 (IA, KS, MO & NE) / J5 National A
Password resets and navigating the DDE online system:
- Monday–Friday, 7:00 a.m.–4:30 p.m. CT
- 866-518-3251
Inquiries and support regarding DDE connectivity: