Provider Contact EDI

Contact Information

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EDI Help Desk (toll-free)

For assistance with EDI online registration, accessing EDI applications, locating missing electronic files or addressing other technical EDI-related issues:

WPS Government Services: TRICARE For Life and TRICARE Overseas

Monday–Friday, 7:55 a.m.–4:30 p.m. CT
Phone: 800-782-2680
Fax: 608-223-3824
Email EDI

• 1: TRICARE For Life
• 2: TRICARE Overseas

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WPS Health Plan

Monday–Friday, 7:55 a.m.–4:30 p.m. CT
Phone: 800-782-2690
Fax: 608-223-3824
Email EDI

• 1: Family Care
• 2: Medicare Supplement
• 3: Individual & Family
• 4: Short-Term
• 5: Group Health
• 6: ASO

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WPS Government Services: Medicare Jurisdiction 5
MAC J5 (IA, KS, MO & NE) / J5 NATIONAL A

Monday–Friday, 7:00 a.m.–5:00 p.m. CT
Phone: 866-518-3285 (say EDI or press 1)
Fax: 608-223-3824
Email Part A
Email Part B

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WPS Government Services: Medicare Jurisdiction 8
MAC J8 (MI & IN)

Monday–Friday, 8:00 a.m.–5:00 p.m. ET
Phone: 866-234-7331 (say EDI or press 1)
Fax: 608-223-3824
Email Part A
Email Part B

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Direct Data Entry (DDE) Help Desk (toll-free)

WPS Government Services: Medicare Jurisdiction 8
MAC J8 (MI & IN)

Password resets and navigating the DDE online system:
Monday–Friday, 8:00 a.m.–5:30 p.m. ET
Phone: 866-580-5986

Inquiries and support regarding DDE connectivity:
Email DDE Systems

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WPS Government Services: Medicare Jurisdiction 5
MAC J5 (IA, KS, MO & NE) / J5 NATIONAL A

Password resets and navigating the DDE online system:
Monday–Friday, 7:00 a.m.–4:30 p.m. CT
Phone: 866-518-3251

Inquiries and support regarding DDE connectivity:
Email DDE Systems