When making decisions about the medical attention you need, use your best judgment and take advantage of available health and wellness resources.
Talk to Your Doctor
Calling your primary care physician to describe your symptoms is always a good first step. Many doctors can rearrange their schedules to squeeze patients in for needs which are not emergencies, but need medical attention.
Telehealth is a convenient, affordable way to get treatment for minor medical issues. Any customer with a fully-insured WPS health plan—individual or group1—can take advantage of telehealth services. From Teladoc Health, our preferred telehealth provider, you can:
Primary360 offers convenient access to high-quality primary care that revolves around you—your lifestyle, your needs and your health.
Connect with a licensed physician over the phone or via video consult 24/7/365 Behavioral health and dermatology services are now available from the comfort of home.
1This service is optional for self-funded groups. If you are a group leader for a self-funded group, check your policy or talk to an agent for more information on adding this great benefit for your employees. 2Behavioral health, dermatology, and Primary360 services are not available with the WPS Short-Term Health Plan. Prices listed in the brochure are subject to change.
Most health situations do not require emergency medical care. In fact, you can save time and often save money by using one of the many urgent care clinics available to you through your health plan. Examples of conditions for which a visit to urgent care may be appropriate include:
Use the Find a Doctor tool, to locate an in-network urgent care facility near you.
If you have a true medical emergency, you should go to the nearest hospital as fast as possible whether in or out of the service area. It's important for you to know what kind of medical problems are defined as emergencies and how to arrange for ambulance service, if needed. Contact WPS within two business days after emergency admission to a hospital.Consult your benefit plan for answers to the following questions:
International Medical Group® (IMG), a SiriusPoint company, is an award-winning global insurance benefit and assistance services company. IMG provides medical insurance and assistance services to members traveling or residing away from home. WPS has partnered with IMG to provide 24/7/365 access to emergency assistance when traveling more than 100 miles from their primary residence for 180 days or less. Unsure if your plan includes the IMG services? Call the number on the back of your WPS ID card.