Fraud and Abuse.
Questions? Call 1-800-688-1604 (TTY 1-800-716-3231), 24 hours a day, 7 days a week.
Fraud and Abuse
Health care fraud is the deliberate submission of false information to gain undeserved payment on a claim.
Abuse involves a questionable practice inconsistent with accepted medical or business policies. While not an intentional misrepresentation, it may result in unnecessary costs.
Anyone involved in health care:
- Patients
- Doctors
- Hospitals
- Clinics
- Labs
- Someone posing as any one of these individuals
Items or services on your Explanation of Benefits (EOB) which:
- You didn't receive.
- Are different from those you received.
- Are unnecessary, inappropriate, or of questionable medical benefit.
- Are billed under a different name than the individual who provided the service.
Someone who:
- Offers "free" items or services to you, but then bills them to WPS.
- Any person (other than a covered dependent) who uses your insurance identification card to obtain medical care.
- Misrepresents information on a health insurance application or form.
- Submits falsified claims with stolen/purchased physician or patient identification information.
Fraudulent and abusive claims can affect your health care history. If a claim is filed for a service you didn't receive, this could:
- Affect your future ability to obtain life or health insurance.
- Increase insurance premiums.
- Affect the health care received from other providers.
Know the warning signs:
- Read your EOB and make sure all of the services listed were received.
- Never give your health insurance number to anyone over the phone.
- Question advertisements, telephone calls or promotions that offer free tests, treatment or services — especially when they request your insurance information and ID card.
- Use our online form.
- Email us.
- Call our toll-free fraud and abuse hotline: 1-888-766-4681 (TTY: 711).
Privacy Information | Eligibility, Enrollment, and Disenrollment | Appeals and Grievances | Fraud and Abuse
WPS MedicareRx Plan, offered by Wisconsin Physicians Service Insurance Corporation, is a prescription drug plan (PDP) with a Medicare contract. Enrollment in WPS MedicareRx Plan depends on contract renewal.