Provider Resources

Provider Resources

Questions? Call 1-800-731-0459 (TTY: 711)

Update: WPS Bulletin Board System and MOVEit Gateway discontinuation now on hold until further notice

Effective immediately, the discontinuation of the WPS Bulletin Board System (BBS) and the MOVEit Gateway transition are on HOLD while we focus on improvements for the new system.

Please continue to submit/receive your transmissions using the BBS or MOVEit tools, if you have not already transitioned to WPS Community Manager and transmit/receive files using WPS Gateway Express

If you have any questions, please contact our EDI Help Desk at:

  • 800-782-2680 (option 1) for TRICARE, WPS Health Insurance, and Family Care/Children’s Waiver Program
  • 866-518-3285 (say EDI or press 1) for MAC J5 (IA, KS, MO, and NE)/J5 National A
  • 866-234-7331 (say EDI or press 1) for MAC J8 (MI and IN)

We appreciate your patience during this HOLD and look forward to providing continued system improvements to our trading partners.

Is your doctor in your network?