WPS Secure EDI unavailable on Jan. 30 for upgrades

The WPS Secure EDI website/SFTP server/file transfer system (https://secure-edi.wpsic.com or IP Address 12.181.161.9) will be unavailable on Jan. 30, 2021, from 8 a.m. to 4 p.m. CT so that WPS can complete software upgrades.

sFTP users shouldn't see any changes. However, if you use the site for your file transfers, you'll need to note a few changes.

• The option to upload files may no longer exist on the bottom of the homepage.
• Do NOT use the large upload button as it may only allow you to upload to your home folder. (Most users are not allowed to upload to their home folder.)
• Please use the Folders link on the left side and "drill down" to your upload folder before beginning your upload OR use the Go to Folder drop-down menu on the left side of the .webpage.

Please note this upgrade does not affect submissions via WPS Gateway Express or WPS Community Manager.

If you have any questions, please contact our EDI Help Desk at:

• 800-782-2680 (option 1) for TRICARE, Veterans Administration, WPS Health Insurance, and Family Care/Children's Waiver Program
• 866-518-3285 (say EDI or press 1) for MAC J5 (IA, KS, MO, and NE)/J5 National A
• 866-234-7331 (say EDI or press 1) for MAC J8 (MI and IN)

Here is the link to the instructions page: https://www.wpshealth.com/resources/provider-resources/edi/software.shtml